Ordering Information

Enquiries

If you wish to obtain further information about an object, or request a shipping quote, please contact us. Written descriptions and photographs of every object we sell are available upon request. These can be sent to you by e-mail or through the post.

Please note that we can reserve an object for one week only.

It is also possible to place search orders, or to ask to be notified about new items.

How to order

Please contact us by e-mail, mail or telephone (for our non-European customers: please bear in mind the time difference; time in Holland is one hour ahead of UTC/GMT).

If using e-mail, we strongly advise you not to include any payment details (such as credit card numbers) in your message.

Please note that availability of all objects is subject to prior sale. Once we have received your order, we will confirm availability of the object and inform you about the calculated shipping and insurance costs.

Shipping costs

Shipping costs will be calculated on a per order basis. On average these costs will not exceed 5% of the purchase price for destinations within Europe, and 10% for destinations outside Europe.

Payment

All payments must be made in Euro. Please do not send any money before you have received confirmation of availability of the object. Payment can be made in the following ways:

  • wire transfer into the bank account of Alexander Ancient Art
    International Bank Account Number (IBAN): NL42 INGB 0652 2065 06
    Bank Identifier Code (BIC): INGB NL 2A
    Bank Details: ING Bank     Bijlmerdreef 109     1102 BW Amsterdam     The Netherlands
  • Paypal (using the e-mail address alexander@hetnet.nl
  • cash (please send by registered mail)
Unfortunately currently we cannot accept credit card payments, due to the excessively high commission charged by the card issuing companies in the Netherlands. The European Commission has plans to investigate these commissions; should the credit card companies be forced to lower their commission, we will of course start to accept credit card payments again.

Export licences

In conformity with the legislation of the European Community and the Netherlands all objects in our catalogue require an export license if they are dispatched outside the European Union, regardless of their value.

We will take care of the application for an export license, for which there will be no additional charges.

Please be informed that because of this, the dispatch of your purchase may be slightly delayed, since the whole process will take some time (approximately two to three weeks on average, but this is beyond our control).

Import matters

Please note that import regulations and restrictions may apply and that import duties may be imposed, depending on the country of destination. These are the responsibility of the buyer. Such duties are not included in the object price or the shipping costs. Please enquire with your local customs office.